Shipping Policy
At Tavsi, we aim to provide you with a seamless shopping experience from start to finish. Below is our detailed shipping policy to help you understand how and when you will receive your orders.
What are the delivery charges?
- For domestic Shipping is free for all orders.
Order Processing Time
- Processing Time: Orders are processed within 1-2 business days (Monday-Friday, excluding holidays).
- Notification: You will receive an email confirmation once your order has been shipped, including tracking information.
Tracking Your Order
- Once your order is shipped, you will receive a tracking number via email. You can track your order through our website or the carrier’s website to stay updated on the delivery status.
Shipping Restrictions
- P.O. Boxes: We do not ship to P.O. Boxes.
- Remote Locations: Some remote locations may require additional delivery time.
Delays
- While we strive to deliver your order within the specified time frame, please note that delays may occur due to unforeseen circumstances such as weather conditions, customs delays, or carrier issues.
Missing or Lost Packages
- If your package is lost or missing, please contact our customer service team at [Customer Service Email] or [Customer Service Phone Number] as soon as possible. We will work with the carrier to locate your package or issue a replacement if necessary.
Returns and Exchanges
- For information on how to return or exchange an item, please refer to our Return Policy.